What is VoIP?
VoIP stands for "Voice over Internet Protocol". VoIP has been an emerging technology for many years and more recently has become very dependable & stable. VoIP takes the call and breaks it apart in to packets.  This technology allows for the these call packets to be sent across different network paths to reach the same end point. This frees up circuits from being connected 100% of the time as in the traditional style. VoIP is used right now by many major carriers to transport calls from central office to central office.

What does this mean to me?
This greatest advantage of VoIP is toll bypass. Toll Bypass means that you don't pay for each VoIP call. The call is traveling over a network connection that is usually a flat fee. This savings usually pays for the product in 6-12 months or less.

Will VoIP work for me?
The companies that benefit the most from VoIP are companies with more than one office. As you know calls and faxes between office can run up your phone bill, especially if the offices are in another area, state, or country. If have two or more offices you cannot afford not to look into VoIP.

The two main solutions for multiple offices:

VoIP Gateway-to-Extender Model

This solution puts all of your phones from different offices on the same phone system. A Gateway would connect to your main office PBX (Phone System) and your network interface. At each remote office, the Extender would be connected to the network interface and all of that site's phones.

This model gives you two major advantages. Calls from office to office would be on the network and not billed long distance per call or duration. This model also allows all of your employees to be on the same phone system. This gives you centralized administration of your system and full functionality for every user. LTI recommends the MCK product line of Gateways and Extenders for a variety of phone and network configurations.

 

VoIP Gateway-to-Gateway Model

This solution would be used if you have two more offices with existing or new PBX's (Phone Systems) at each location. A VoIP Gateway would connect to the PBX and Network at each location.

This solution allows calls from office- to- office to be on the network and not billed long distance per call or duration. In this solution Site A can pick up dialtone from Site B and make a local call from that area. LTI recommends the OKI product line of VoIP Gateways for a variety of interface configurations (OKI VoIP Gateway pictured above).


 

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